About Maryhill Housing Association

Maryhill Housing was established in 1977 and is responsible for the management of approximately 3100 rented homes and providing factoring services to a further 600 owners. Maryhill Housing has charitable status and is registered as a social landlord with the Scottish Housing Regulator. Maryhill Housing owns and manages homes in North-West Glasgow (primarily Maryhill and Ruchill).

Vision

Our vision is: Great homes in strong and thriving communities.

Mission

Our mission is: Providing great housing and services for our customers; and supporting strong, inclusive communities in North West Glasgow.

Values

Our values are to:

Think customer first
Take responsibility
Embrace people’s differences
Keep improving

Long term strategic objectives

Our long term strategic objectives are to:

Improve customer experience
Enable better lives
Provide places to feel proud of
Develop a sustainable business

Significant achievements in the last six months have included:

Recruitment and induction of five new Board Members who are reflective of our communities.
Amending loan covenants to create significant increased capacity to invest in our homes
Successfully launching our externally grant funded Tenant Sustainment Service
Submitting proposals for the North Maryhill Transformational Regeneration Area (TRA) for planning permission in principle
Developing a new People Strategy and reducing staff turnover, sickness rates and bringing new trainee posts into the business
Working with Glasgow City Council to designate Hathaway Lane as a priority area – bringing grant funding and support to acquire properties
Owning and managing our first mid-market rent homes at Locks View and Hathaway Lane and fully launching our subsidiary company Maryhill Living.
Improving the performance of our reactive repairs contract
Introducing a new Damp and Mould Policy and the ability to track performance operationally and strategically
Replacing all traditional electric storage heating systems in our homes
Launching our new online choice based lettings system with neighbouring Queens Cross Housing Association.
Taking a sector leading approach to equality, diversity and inclusion in terms of collection and use of data to maximise inclusivity.

For more information about Maryhill Housing please visit our website here which includes links here to all of our key strategies and policies.

Chief Executive