Previous Opportunities

Service Manager (Housing & Homelessness)

43,327 to 47,141
This position is now closed to applications.



Housing and Homelessness

Service Manager (Ref: ORK03443)
35 hours per week


£43,327 – £47,141 (including Distant Islands Allowance)

The postholder will be eligible to join the Local Government Pension Scheme which is a final salary defined benefit scheme for which the employer contribution paid is currently 17.6% representing a benefit from £7,626 to £8,297 in addition to the salary paid.

An exciting opportunity has arisen within the Housing and Homelessness Service for a Service Manager (Housing and Homelessness).

Are you an experienced manager within a Housing Service, with a proven track record of leadership and delivering an effective, customer focused service? Then this is the role for you.

You will report to the Head of Housing, Homelessness and Schoolcare Accommodation Services and will have line management responsibility for three team leaders across the fields of housing management, homelessness, housing advice, housing support and policy. This is a high profile and complex role with a strong involvement in developing and implementing strategic initiatives to improve housing opportunities for the residents of Orkney. You must be able to demonstrate a detailed knowledge of housing and homelessness legislation.

The appointed candidate will play a key role in the development of various strategic documents including the Local Housing Strategy and the Strategic Housing Investment Plan. Budgetary matters will be a key responsibility as well as representing the Housing Service at multi-agency meetings as required and local levels.

Recently voted the best place to live in the United Kingdom, Orkney is the second most northerly of the islands areas, with 17 inhabited islands. Although geographically remote, Orkney is easily accessible by air or boat and has a cosmopolitan community with immense historical and cultural impact. From food to sports, music to technology, Orkney has a reputation for excellence. Scotland’s smallest local authority enjoys unique opportunities for collaboration with partner agencies.

You will hold the Chartered Institute of Housing (CIH) Level 5 Diploma in Housing plus APEX or an equivalent level Housing qualification which would be accepted for Chartered Membership of the CIH. In addition you will hold appropriate practice (SCQF9) and supervisory management (SCQF8) qualifications to enable registration with the Scottish Social Services Council as a Manager of a Housing Support Service or will achieve the qualification requirements within 3 years of appointment.

You will have responsibility for ensuring the day to day management and strategic activities of the housing and homelessness service are carried out effectively. This includes ensuring that the service achieves performance targets and determining those targets where appropriate. You will assist the Head of Housing, Homelessness and Schoolcare Accommodation Services in planning for the future including ensuring stock continues to meet requirements, plans are made to acquire, build or develop accordingly to meet the needs of the community. You will act as the Registered manager for two registered Care Inspectorate Services and engage with inspections accordingly.

We are looking for an enthusiastic customer focused individual. You will have a strong aptitude for people management and delivering high quality services. You will be working in a busy environment which will call upon you to respond quickly to changing priorities. You will also be a trusted team member in often highly confidential and sensitive matters.

Your exceptional engagement skills will maintain and enhance positive relationships with key stakeholders.

Crucial to the role will be your excellent organisational and planning skills and your ability to communicate at all levels. Being self-motivated and able to work under pressure, your time management skills will be of significant benefit in this role.

It may be possible to consider applications on a secondment basis, for a maximum of two years, from other Scottish public / housing bodies.

Prospective applicants are invited to discuss the post by contacting: Gayle Williamson or Nigel Fortnum at Aspen People on 0141 212 7555.

It is anticipated that interviews will take place on Friday 2 August 2019.

Further information is available from, and online applications can be made through 

Closing Date: Sunday 7 July 2019

Please note that interview and relocation expenses will be paid for this post in accordance with Council Policy.