Director of Corporate Services

About Us

West of Scotland Housing Association

West of Scotland Housing Association (WSHA) strives to be more than just a landlord. With over 60 years of history, what sets us apart is the way in which we go further to improve the lives of our tenants, innovatively responding to their needs as their lives change.

We provide over 4500 affordable homes across the West of Scotland to suit tenants at every stage of their life including tenemental flats, family homes, amenity properties and sheltered housing.

Our Vision

We go further to provide housing you call home.

Our Mission

Our mission is to provide affordable and sustainable housing and services to enhance lives and empower communities in the West of Scotland.

We will do this through engaging with our customers and partners, ensuring that every voice is heard and valued.

Our Values

Respect – we treat everyone with empathy and kindness

Inclusive – we aim to meet individual needs and recognise diversity

Integrity – we act with integrity and honesty at all times

Improvement – we aim to continuously improve what we do to benefit our customers, staff and stakeholders

Support – we will be supportive in our approach with customers, staff and stakeholders

Our Strategic Aims

· Deliver outstanding service to all our customers

· Maintain and improve our homes and communities and develop new homes to meet local needs

· Be the best we can be for our customers, staff and volunteers

· Work with others to improve tenant’s lives and deliver sustainable communities

· Be well managed and financially strong

· Drive sustainability across our organisation by reducing carbon emissions and waste

Willowacre Trust

Willowacre Trust is the charitable subsidiary of WSHA and is committed to the delivery of projects and services which offer additional support and opportunities to WSHA tenants with the overall aim of positively impacting on our tenant’s lives.

Services delivered within communities include:

· Money and Energy Advice provided from dedicated officers supports issues relating to personal debts, budgeting, fuel debt, switching tariffs and heating systems

· Older people’s services, available to all tenants over 60, whatever they be in sheltered, amenity or mainstream housing

· Digital Support, including advice service and use of a digital device lending library

· Access to Dolly Parton’s Imagination Library, providing free books to children under 5

· Upcycling service

· Handyperson Service offered to older tenants or families who are vulnerable

· Management of three Community Hubs across Glasgow, which facilitate a wide range of programmes and offers accommodation to other community events and organisations

· Starter packs, food parcels and fuel top ups.

Westscot Living

Westscot Living was created in 2022 as a subsidiary of West of Scotland Housing Association and is responsible for all WSHA’s factoring services as well as the management of over 140 mid-market rent properties. Westscot Living provide commercial services with a social conscience.

60th Anniversary Video https://youtu.be/ZKI9xIcHuMs

24/25 Annual Report Video https://youtu.be/m0OF5DV1kZ8